Contact Us
Whether you're exploring Cambodia's coffee origins, developing tourism experiences, or seeking blending expertise, we're here to discuss how we might assist. Share your interests below, and we'll respond thoughtfully about potential pathways forward.
Send Us a Message
Fill out the form below to get in touch. We typically respond to all inquiries within 48 hours during business days.
Get in Touch
Contact Information
Mondulkiri Leaf
#27 Street 240, Chakto Mukh
Phnom Penh 12206, Cambodia
Phone
+855 23 987 421Response Time
We value every inquiry and strive to respond promptly:
- Initial response within 48 hours during business days
- Detailed consultation scheduling within one week
- Sample requests processed within 2-3 business days
- Farm visit coordination typically requires 1-2 weeks advance notice
Frequently Asked Questions
What types of inquiries do you accept?
We welcome inquiries from international coffee buyers, roasters, hospitality businesses, and anyone genuinely interested in Cambodia's specialty coffee sector. Our services focus on origin development, tourism experience design, and regional blending consultation. We're particularly responsive to inquiries that demonstrate specific interest in Southeast Asian coffee sourcing or experience development.
Do you offer free consultations?
We provide complimentary initial consultations to discuss your general interests and determine if our services align with your needs. This typically involves a brief phone or video conversation to understand your situation and explain how we work. Detailed consulting, sample coordination, and farm visit arrangements are part of our paid service packages, with fees disclosed transparently before engagement.
How quickly can you arrange farm visits?
Farm visit timing depends on several factors including harvest schedules, weather conditions, and cooperative availability. We typically recommend providing 2-3 weeks advance notice to ensure optimal scheduling. Peak harvest season (November through February) offers the best farm visit experiences but also requires earlier coordination due to higher demand. We work with your schedule to find suitable timing that maximizes the value of your visit.
Can you help with import logistics and documentation?
While we facilitate connections and provide guidance on sourcing relationships, we don't directly handle import logistics or customs documentation. We can introduce you to reliable logistics partners and exporters who specialize in coffee shipments from Cambodia. For regulatory compliance and import procedures, we recommend consulting with customs brokers or import specialists in your jurisdiction, as requirements vary significantly by destination country.
What languages do you work in?
Our primary working language is English. We also have working knowledge of Khmer (Cambodian) which facilitates communication with local cooperatives and producers. For farm visits and meetings with producers, we provide interpretation as needed to ensure clear communication about quality standards, processing methods, and commercial terms. If you require services in other languages, please mention this in your inquiry so we can assess how best to accommodate your needs.
Are coffee samples available before commitment?
Yes, sample evaluation is a standard part of our origin development service. We can arrange for representative samples from cooperatives that match your quality and processing preferences. Sample costs typically include the coffee itself plus international shipping, which varies by destination and sample quantity. Samples allow you to evaluate cup quality, processing characteristics, and potential fit with your programs before making larger commitments or traveling to origin.
Ready to Explore Cambodia's Coffee Story?
Whether you're considering sourcing relationships, developing experiences, or exploring regional blending, we're here to discuss possibilities without pressure or obligation.